Dispatch & Scheduling Coordinator en Utilities One

We are Utilities One, a company dedicated to supporting field operations by optimizing the scheduling and routing of technicians and field crews. Our dispatching team plays a vital role in enhancing operational efficiency, ensuring that field services are completed on time and within designated appointment windows. The Dispatcher/Router position directly impacts the smooth functioning of our field teams and contributes to high-quality service delivery across our customer base.

Experience: Prior experience in dispatching, routing, or field coordination is preferred to ensure familiarity with operational workflows.

Technical Proficiency: Strong computer skills are essential, including proficiency in Excel, Word, and email communications.

Ability to type efficiently and communicate clearly is required.

Soft Skills: Problem-solving capabilities, multitasking ability, and a customer service mindset are key traits for success in this role.

Availability & Work Setup: This is a full-time role offering an 8-hour daily schedule from Monday to Friday. The position is fully remote, so candidates must have a reliable home office setup to maintain communication and workflow continuity.

Training: Comprehensive training will be provided to equip candidates with the knowledge and tools necessary for success.