Full-Stack Success Engineer en StratiFi Technologies

StratiFi Technologies is a San Francisco-based fintech company building the AI operating system for independent wealth management. Our platform helps RIAs and wealth management firms replace disconnected tools with one unified system — covering risk analysis, compliance automation, investment proposals, and more.

We're trusted by firms managing over $100B in assets, recognized with multiple T3 All-Star and WealthManagement.com awards, and backed by investors including HOF Capital and Cboe Global Markets.

We're a small, high-ownership team that moves fast. No bureaucracy — just engineers and operators working closely together to solve real problems for real customers.

The Success Engineering team is StratiFi's customer-focused operations backbone. You'll be working directly to prevent customer churn and drive platform adoption by:

• Resolving customer-impacting issues
• Catching bugs before customers do
• Ensuring successful customer onboarding
• Validating feature releases

Fuente del empleo: getonbrd.com.

Technical Proficiency:

• 2+ years Python & Django – Read, debug, and modify backend code; write Django views, models, and management commands; generate data reports using Django ORM and SQL
• 2+ years JavaScript & React – Navigate React components, debug rendering issues, understand async patterns (promises, async/await), trace data flow from API to UI
• Chrome DevTools mastery – Trace network requests, inspect DOM state, debug JavaScript with breakpoints, analyze console errors, inspect storage and session data
• SQL & data analysis – Write queries to investigate customer issues, validate data accuracy, spot anomalies across accounts

Investigative & Problem-Solving Skills:

• Bug investigation & root cause analysis – Approach problems methodically, trace issues across frontend/backend/database, use error tracking tools effectively, reproduce issues reliably
• Proactive monitoring & issue detection – Check dashboards and logs daily, spot unusual patterns, investigate alerts without waiting to be assigned, take initiative on emerging issues

Soft Skills:

• Customer empathy & communication – Explain technical issues in customer-friendly language, provide timely status updates, translate root causes into business impact
• Team collaboration – Follow established processes, pick up issues promptly, work within SLAs, collaborate across engineering teams, participate in standups and retrospectives

In Short: We're looking for a full-stack debugger who's equally comfortable in Python/Django and JavaScript/React, has strong investigative instincts, and genuinely cares about preventing customer problems.