Signavio Administrator en TECLA

Tecla is a fully remote software development company with a diverse and highly skilled team of 100+ experts across Latin America. We specialize in AI, cloud, automation, and DevOps, building innovative solutions for high-growth startups and established mid-market technology companies in the U.S.

Our work culture is agile, collaborative, and fast-paced—we take our work seriously while keeping the environment fun and engaging. As a remote-first company, we emphasize strong teamwork and close collaboration, working seamlessly with our U.S. partners as one integrated unit. Whether optimizing cloud environments, developing AI-driven applications, or enhancing DevOps automation, Tecla is at the forefront of technical innovation, solving complex challenges with cutting-edge technology.

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Account and Access Management:

• Manage user accounts, roles, and access rights within Signavio Collaboration Hub and Enterprise Plus Edition to ensure appropriate data security and functional access.
• Onboard new users, provide initial training on platform usage, and manage user lifecycle within Signavio.
• Regularly review and audit user permissions to ensure compliance with internal policies and external regulations.

Configuration Management:

• Maintain and update Signavio attributes, ensuring consistency and accuracy across all process models and documentation.
• Manage the integration and mapping of IT systems, SOX controls, t-codes (if applicable to SAP environments), and data dictionary elements within the Signavio environment.
• Ensure that all configured elements align with organizational standards and support effective process analysis and reporting.

Workflow Governance:

• Administer and manage formal process approval workflows within Signavio Governance, ensuring adherence to established governance frameworks.
• Initiate, cancel, reroute, and monitor process approval flows, providing support and troubleshooting as needed.
• Oversee the publishing of approved process models and related documentation within Signavio, ensuring version control and proper dissemination.

Process Support and Collaboration:

• Provide expert support and guidance to business and IT teams on process modeling best practices and Signavio functionalities.
• Monitor and follow up on placeholder tasks, governance workflows, and other pending items to ensure timely completion.
• Collaborate closely with business analysts, process owners, and IT teams to identify opportunities for process improvement and implement changes within Signavio.
• Facilitate workshops and training sessions to enhance Signavio adoption and capability across the organization.

System Maintenance and Optimization:

• Perform regular health checks and maintenance activities on the Signavio platform.
• Identify and implement opportunities to optimize Signavio performance and user experience.
• Stay updated with new Signavio features and releases, assessing their applicability and planning for adoption.

Reporting and Analytics:

• Generate reports on process performance, workflow status, and user adoption to support decision-making and continuous improvement initiatives.
• Analyze Signavio usage data to identify trends and areas for enhancement.

Documentation:

• Develop and maintain comprehensive documentation for Signavio administration procedures, configurations, and user guides.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 3–5 years of experience in a system administration role, with at least 2 years specifically administering Signavio (Collaboration Hub, Process Manager, and/or Process Governance).
• Proven experience in business process management (BPM) concepts and methodologies.
• Experience with workflow management and governance tools.