You have hands-on ServiceTitan experience in a home services, field service, or contractor environment. You have configured reports, dashboards, pricebook items, campaigns, tags, forms, follow-up workflows, permissions, or similar ServiceTitan settings. You understand how CSRs, dispatchers, technicians, managers, and owners use ServiceTitan differently. You can look at a bad report or broken workflow and trace the issue back to data, process, setup, or user behavior. Your English is strong enough to train U.S.-based team members, write clear SOPs, and explain system issues without jargon. You are organized and comfortable owning a messy system without waiting for a task list every morning.
This Role Is Not a Fit If
- You only used ServiceTitan for one narrow task.
- You are looking for a basic admin, dispatcher, or virtual assistant role.
- You need someone else to define every task before you can make progress.
What Success Looks Like
First 90 Days
You have mapped the ServiceTitan cleanup priorities and started fixing the most painful reporting, pricebook, and workflow issues. Leadership can see open estimates, membership renewals, revenue leakage, lead sources, and operational bottlenecks more clearly. CSRs, dispatchers, technicians, and managers have simple standards for the workflows that were inconsistent before.
Ongoing
Leadership trusts the reports because the underlying data and workflows stay clean. Open estimates, memberships, dispatch handoffs, job closeouts, and call booking follow a consistent process. The company gets better estimate follow-up, cleaner attribution, and stronger operating visibility from ServiceTitan each week.
Global
Chile
Colombia
México
Perú
Remoto
Estados Unidos
Superpower AI
Postula con Google
