Empresa Profesional

Design Lead Digital Banking en Scotiabank Digital Factory

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Do you want to help us reinvent how people bank?

At the Scotiabank Digital Factory, we are passionate about reimagining, redefining and reinventing the role banking plays in people's lives. We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment.

The Digital Factory @Scotiabank is an innovation hub with a clear and well-supported mandate to transform the way banking technology is delivered, by re-imagining the customer experience to deliver new and unique digital value propositions.

We have an intense focus on end user experience, rapid iteration and quality software delivery on a daily basis. Plus, we have the support and experience of one of the world’s largest banks behind us and a talented, and growing, team of industry leaders driving us forward.

Learn more @ https://digitalfactory.scotiabank.com/

Digital Factory @Scotiabank is looking for you!

Are you the right person for this role?

  • Are you relentlessly in the pursuit of ethical human-centered innovation?
  • Consistent omni-channel experiences excite you?
  • Do you want to solve real problems that will flip a multi-billion dollar industry on its head?
  • Would you like to lead an amazing team of designers that will help you envision the next generation of world class digital banking experiences?
  • Are you always hungry to learn new skills and love to inspire others to do the same?
  • Are you open, persuasive, engaging and love to have a good laugh?


The Design Lead in Peru will set the vision and principles in order to inspire and enable a team of talented human-centered designers to make a lasting impact on Scotiabank’s digital business by bringing innovative products to market through agile practices.


  • Champion a culture focused on customer centricity, inclusive design, and business value.
  • Partner with Digital Channels, Products and Engineering to imagine, design, and launch amazing technology applications that span mobile, web and back-end solutions with a broad library of languages and systems.
  • Advocate for Canvas, Scotiabank’s Digital Design System, and enable the contribution from Design, Engineering, Marketing and other key players in Peru.
  • Collaborate with retail and IT&S to continue shaping omni-channel cohesive customer centric experiences.
  • Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive and diverse work environment; communicating vison/values/business strategy, and managing succession and development planning for the team.


You’ll need to have:

  • 5+ years building and developing high-performance design teams in fast-paced evolving organizations; demonstrated ability to attract outstanding talent and inspire/coach them to be their best.
  • A demonstrable portfolio of work (professional and personal) which showcases your vision and results, as well as attention to detail, and which balances business strategy, innovation and usability.
  • Deep understanding of human-centered approach and methods to design and service design, and a demonstrable history of applying design thinking tenants to challenges at work or in everyday life.
  • A positive and resilient personality. You must be able to embrace resistance and have a desire for continuous iteration and improvement.
  • Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight. You are expected to be able to balance great leadership with short and uncomfortable deadlines.
  • An entrepreneurial mindset with the ability to act both strategically and tactically; providing long-range thought leadership on the future of design for digital banking.
  • Willingness to roll up your sleeves and get it done.
  • A passion for changing the way people relates to their finances and a willingness to live in the future and build what’s missing.

It would be cool if you were:

  • Interested in the impact that financial services technology can have on the world.
  • Have a background studies in engineering or previous experience as a developer.
  • Have previously worked with the financial industry.
  • Have experience quantifying the impact of a great customer experience in concrete business KPI’s and metrics.
  • Are active in the Peruvian startup and HCD ecosystem.
  • Are eager to mentor, love to teach and share.
  • Are excited about committing a significant chunk of your daily activities to innovation projects with your peers.


  • Education in Design, Engineering, Communications, Fine Arts or a related field. Business and financial knowledge is desired.
  • Must be bilingual. Fluent English and Spanish.


  • You’ll report directly to the Senior VP of Digital Banking in Peru and lead a team of 10 professionals, and 15+ vendors in Visual Design, UX Design, Content Design and Service Design.


  • Work with a multidisciplinary and multicultural team .
  • Work with our Digital Factories in Canadá, Mexico, Colombia and Chile.
  • Travel to collaborate & work with our global desgin community at Scotiabank.
  • Local and Global Career development.
  • Preferential rates on bank products and corporate discounts.
  • Bonus, Profit Share, Health insurance, Life Insurance, among other benefits.
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